How to tell us about infringing material, what we do when you do, and how to answer if your material has been removed by mistake.
VOD Streaming respects copyright and expects the same of everyone using the service. We respond to properly made notices under the Digital Millennium Copyright Act and to equivalent requests made under other national laws.
One point of fact that matters for anyone preparing a notice: we do not host video. We operate a platform that gives subscribers access to internet television streams originating elsewhere. Where we can act on a notice we will, and where the material sits with a third party we will tell you so rather than leave you waiting.
To be actionable, a notice needs all six of the following. This is what the statute requires, not a hurdle we have invented, and an incomplete notice slows the process down for everyone.
Email the notice to help@vodstreaming.tv with "DMCA notice" in the subject line. We acknowledge receipt and, where a notice is complete and we are in a position to act, remove or disable access to the material within two working days.
Section 512(f) makes it actionable to knowingly misrepresent that material is infringing. If you are not certain you hold the rights, take advice before filing — a wrongful notice can expose you to the costs and damages of the person whose material you had removed.
You can file a counter-notification. It needs your signature, identification of what was removed and where it was, a statement under penalty of perjury that you believe in good faith it was taken down through mistake or misidentification, and your contact details together with your consent to the jurisdiction of the appropriate federal court.
We forward valid counter-notifications to whoever filed the original complaint. If they do not go to court within ten to fourteen working days, the material may be restored.
We keep a record of notices. Accounts that attract repeated, substantiated complaints are terminated, and that decision is not subject to a refund.
Copyright correspondence: help@vodstreaming.tv. General enquiries belong on the contact page instead, where they will be answered faster.
Last updated: August 2026